June 2, 2016
If you want to contact Sky, the customer care department is open all days of the week between the hours of 8:30 AM till 11:30 PM. Callers must be over the age of 18. The Sky contact numbers listed below will get you straight to the relevant customer service team for your particular concerns.
Prior to the call, the caller must be the bill payer himself or has gotten the consent of the person paying the bill. For critical issues like password changes, IDs, pins, and logins and account information, it is best if the bill payer is the one to do the phone call as these are confidential information
Cost Per Minute
Bear in mind that calls to these numbers may cost 7p per minute plus your phone companies access charge. If a BT landline is used to place a call, a rate of 5p per minute applies. It is the basic rate with that provider. Additional costs or a different per minute charge applies depending on the telco you use. It is best to check with your provider to be sure.
After-hours services are available for some. If you have it then you can still refer to the knowledge base in the system to create a support ticket online via www.sky.com.
Here is the list:
☎ Sky Customer Service Number – 03442 411 653
☎ Sky Package Upgrade – 08442 411 653
☎ Sky Package Cancellation – 03332 022 135
☎ Sky TV Downgrade – 0344 241 0266
Another number can be used for the customers who wish to contact the Sky customer care department. You can dial 0844 800 0040 instead.
- Here are the common reasons for getting in touch with Sky:
- Sky ID change
- Service plans switching
- Billing error reporting
- Needing help with account login
- Requesting for a credit or a refund
- Payment method update
When you call it is better to have the details of your account on hand. This will make it faster for the customer service representative to look for your account history. As these representatives are monitored by time, it is best they spend most of it resolving your issue instead of looking for your specific account details.
Sky has become the leading media and entertainment service provider in the United Kingdom. In Europe, it has become the largest broadcaster of subscription-based television content. Across the continent, Sky is providing digital TV services across 20 million subscribers.
Founded in 1990 by Rupert Murdoch, a merger between competitor companies Sky Television and British Satellite Broadcasting happened and formed the largest digital television company in UK. It is now known as the British Sky Broadcasting organization.
Sky did not stop there. It went into internet and phone line services in the UK too. It started offering a number of services to the British people. Apart from being the leading TV entertainment and telecommunications firm, Sky has created a wide range of channels through many contents available to enrich the consumers in an easy, fast and portable way possible.
Sky is innovative enough to currently offer Sky Q, its most cutting-edge entertainment package to enable consumers to get media anywhere in the house, across many platforms and available in many gadget including the mobile ones. It has become the age of on demand content with easy access and mobility.